The Department of Human Services (DHS) strives to protect our most vulnerable citizens while providing efficient access to the services provided by local, state and federal governments. We aim to keep families together and help them to become self sufficient. We work closely with community organizations to stretch the safety net we provide even further.

Child Abuse or Neglect Hotline:
The hotline is staffed 24 hours per day, seven days per week.
1-844-CO-4-KIDS
1-844-264‑5437

Adult Abuse or Neglect Intake Line:
Monitored from 8 a.m. to 5 p.m. Monday-Friday, closed holidays
(719) 444-5755

Fraud Hotline:
(719) 520-6903
ReportWelfareFraud@elpasoco.com

Executive Director,

Stacie Kwitek

Contact:

General Information Customer Service Line:

(719) 636-0000

Health First Colorado/Medicaid Customer Service Line:

(719) 444-8200

Phone lines are operational 8:00 a.m. – 5:00 p.m. Monday – Friday and closed county holidays.

Hours:

Monday – Friday 7:30 a.m. – 5:00 p.m.

Office Closed County Holidays

Location:

Main Lobby

1st Floor

1675 West Garden of the Gods Road

Colorado Springs, CO 80907

Additional Locations

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Child Protective Services

The El Paso County Department of Human Services works with doctors, hospitals, law enforcement officials, schools, and others to identify maltreatment, abuse and/or neglect, and strengthen families.

Learn About Child Protective Services
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Adult Protective Services

El Paso County Adult Protective Services investigates allegations of abuse, neglect, and/or exploitation and provides for the safety and well-being of at-risk adults who are elderly or disabled.

Learn About Adult Protective Services

Colorado
PEAK

Colorado PEAK is the fast and easy way to access benefit information for programs including SNAP (food assistance), Health First Colorado (medical assistance), CCCAP (child care assistance), and others.

Apply for Assistance Programs

Economic
Assistance

Assistance programs for families, children and adults are paid for using state and federal funds and may be available to those who meet the eligibility requirements of each program.

Learn About Additional Assistance Programs

Health First Colorado Renewals

Don’t risk a gap in your health coverage, and get ready to renew now! Health First Colorado will send a renewal packet either in the mail or to your email telling you to check your PEAK mailbox several weeks before your renewal due date. If you use the Health First Colorado app, and have opted in to push notifications, you will get a notification letting you know when it’s time to take action.

Learn More
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Double Up Food Bucks Colorado

Did you know? When customers spend their SNAP benefits at participating farmers markets or select retailers, those food benefits will be matched dollar for dollar for Colorado-grown, fresh fruits and vegetables, up to $20 per visit. Participating farmers markets or select retailers can be found around the state, including in the Pikes Peak region.

Learn More
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Mandatory Reporting

Certain professionals are required by law to report concerns of abuse and neglect of children and at-risk adults.

Read More
Hands holding a cell phone to call in a report of abuse or neglect.

Food Resources

Care and Share Food Bank provides food and food boxes to partner agencies across Southern Colorado who distribute the the food to those in need.

Learn More
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Requesting Records

If you seek records for your case, please download the Request for Records Form and Records Request Release Form for submission. The records request form (with a copy of your ID) can be emailed to dhsrecordsroom@elpasoco.com. If you have questions about your records request, please call (719) 444-5630.

Learn More

Additional Resources

We are open, honest, and respectful in our work and communication. We build trust by transparently publishing data and analytics on our finances, the condition of our infrastructure, and our progress toward our strategic objectives.

Foster Care

Learn about foster care needs in El Paso County and how to get involved

Adoption

Learn about adoption needs in El Paso County and how to get started

Community Services Block Grant

Learn about opportunities for assistance through the Community Services Block Grant (CSBG)

Quality Assurance

The Quality Assurance Program wants your feedback to help ensure quality services

Center on Fathering

Access resources for fatherhood and learn about how to best serve your children

Pikes Peak Elder Abuse Coalition

Learn more how everyone plays a role in preventing abuse and neglect of at-risk adults and elders

Food Resources for Families

Care and Share distributes food and food boxes to partner agencies; find a pantry near you

DHS Locations

The El Paso County Department of Human Services has multiple locations around the region

Community Resources

The Pikes Peak Library District maintains a comprehensive guide of resources in the region

WIC (Women, Infants & Children)

Access El Paso County Public Health’s resources for parents and caregivers of young children including moms who recently had a baby or are pregnant

Notices

Right to File for Food Assistance

This institution is an equal opportunity provider.

EPC Nondiscrimination Notice – HCPF

Nondiscrimination Statement – SNAP

Notice of Reasonable Accommodation

The Colorado Department of Health Care Policy and Financing (HCPF) Nondiscrimination Notice is posted online.

OUR VISION

El Paso County will be a trusted regional leader known for excellence in county service delivery.

OUR PURPOSE

We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive.