The Department of Human Services (DHS) strives to protect our most vulnerable citizens while providing efficient access to the services provided by local, state and federal governments. We aim to keep families together and help them to become self sufficient. We work closely with community organizations to stretch the safety net we provide even further.
Child Abuse or Neglect Hotline:
The hotline is staffed 24 hours per day, seven days per week.
Adult Abuse or Neglect Intake Line:
Monitored from 8 a.m. to 5 p.m. Monday-Friday, closed holidays
General Information Customer Service Line:
Health First Colorado/Medicaid Customer Service Line:
Phone lines are operational 8:00 a.m. – 5:00 p.m. Monday – Friday and closed county holidays.
Monday – Friday 7:30 a.m. – 4:30 p.m.
Office Closed County Holidays
1675 West Garden of the Gods Road
Colorado Springs, CO 80907
Child Protective Services
The El Paso County Department of Human Services works with doctors, hospitals, law enforcement officials, schools, and others to identify maltreatment, abuse and/or neglect, and strengthen families.
Adult Protective Services
El Paso County Adult Protective Services investigates allegations of abuse, neglect, and/or exploitation and provides for the safety and well-being of at-risk adults who are elderly or disabled.
Colorado PEAK is the fast and easy way to access benefit information for programs including SNAP (food assistance), Health First Colorado (medical assistance), CCCAP (child care assistance), and others.
Assistance programs for families, children and adults are paid for using state and federal funds and may be available to those who meet the eligibility requirements of each program.
Home Heating Assistance
The Colorado Low-income Energy Assistance Program (LEAP) is a federally funded program that helps eligible hard-working Colorado families, seniors and individuals pay a portion of their winter home heating costs (applications accepted November through April).
Double Up Food Bucks Colorado
Did you know? When customers spend their SNAP benefits at participating farmers markets or select retailers, those food benefits will be matched dollar for dollar for Colorado-grown, fresh fruits and vegetables, up to $20 per visit. Participating farmers markets or select retailers can be found around the state, including in the Pikes Peak region.
Tax Filing Assistance
Get free in-person help and support from an IRS certified tax preparer and file your taxes at a Colorado Volunteer Income Tax Assistance (VITA), Colorado Tax Counseling for the Elderly (TCE), or AARP Tax Assistance site. Free tax preparation is available for tax returns with incomes up to $60,000.
We are open, honest, and respectful in our work and communication. We build trust by transparently publishing data and analytics on our finances, the condition of our infrastructure, and our progress toward our strategic objectives.
This institution is an equal opportunity provider.
The Colorado Department of Health Care Policy and Financing (HCPF) Nondiscrimination Notice is posted online.