Department of Human Services

The El Paso County Department of Human Services (DHS) strives to protect our most vulnerable citizens while providing efficient access to the services provided by local, state and federal governments. We aim to keep families together and help them to become self sufficient. We work closely with community organizations to stretch the safety net we provide even further.

Telephone: (719) 636-0000

Main Location:
3rd Floor
1675 West Garden of the Gods Road
Colorado Springs, CO 80907

Additional locations

Protecting People of All Ages and Helping Families

County staff work around the clock to partner with their community to protect children and at-risk adults, and strengthen families.

Assistance available from DHS includes food assistance, medical assistance, child care assistance, and other programs. Many of these programs are paid for using state and federal funds and may be available to citizens who meet the eligibility requirements of each program. DHS provides abuse and neglect protection and prevention services through child and adult protection.

DHS works closely with community organizations to assist with handling many challenges faced by families in our region.

Child Abuse Or Neglect Hotline:

  • 1-844-CO-4-KIDS
  • 1-844-264‑5437

Adult Abuse or Neglect Intake Line:

Fraud Hotline:

Food Assistance & Family Medical Ongoing Customer Service Line:

  • (719) 444-5124

Apply and Check Your Benefits Online

Colorado PEAK is the fast and easy way to access benefit information – anytime and anywhere. PEAK is an online service for Coloradans to screen and apply for medical, food, cash, and early childhood assistance programs.

https://coloradopeak.secure.force.com/

Food Assistance Program Update

As the Federal Government has reopened until mid-February, the Colorado Department of Human Services awaits further Federal clarification regarding how February and ongoing benefits will be affected moving forward. El Paso County will share updates as information becomes available from the state.

CDHS guidance is to prioritize processing initial applications and January 2019 RRRs/PRs for February benefits that still need to be processed. Applications for new Food Assistance cases as well as redeterminations will be processed normally in El Paso County. All appeals, claims, restorations/supplements, and recoupments will be handled using regular eligibility processes.

If federal funds are available, cases that are processed, completed and deemed eligible will receive Food Assistance payments, but there is no guarantee.

Due to unusually high call volume, anyone calling the El Paso County customer service line may expect long wait times. Use Colorado PEAK online or via the smartphone app for Food Assistance application process and management. Colorado PEAK is the fastest way to submit documents and check account details.

A list of area food banks is online.

Below is a generic RRR form:

El Paso County DHS provides protection services for those most vulnerable in our region. The agency is an integral part of assistance programs and services. If you are seeking records for your case, please download the Request For Records Form for submission.

El Paso County DHS works extensively with organizations, nonprofits and other entities to extend the reach of the safety net.

This section links to basic information about El Paso County Human Services, including locations, hours and contact information for department leadership.

This institution is an equal opportunity provider. The non-discrimination statement can be found online: USDA Nondiscrimination Statement.

Notice of Reasonable Accommodation