The Department of Human Services (DHS) strives to protect our most vulnerable citizens while providing efficient access to the services provided by local, state and federal governments. We aim to keep families together and help them to become self sufficient. We work closely with community organizations to stretch the safety net we provide even further.
Child Abuse or Neglect Hotline:
The hotline is staffed 24 hours per day, seven days per week.
1-844-CO-4-KIDS
1-844-264‑5437
Adult Abuse or Neglect Intake Line:
Monitored from 8:00 a.m. – 5:00 p.m. Monday – Friday, closed holidays
(719) 444-5755
Fraud Hotline:
(719) 520-6903
ReportWelfareFraud@elpasoco.com
Executive Director,
Stacie Kwitek
Contact Numbers:
General Information & Customer Service:
Monday – Friday 8:00 a.m. – 5:00 p.m.
(719) 636-0000
Health First Colorado/Medicaid Customer Service Line:
Monday – Friday 8:00 a.m. – 5:00 p.m.
(719) 444-8200
Phone Lines Closed On County Holidays.
Office Hours:
Monday – Friday 7:30 a.m. – 4:30 p.m.
Office Closed On County Holidays.
Location:
Main Lobby – Citizens Service Center
1st Floor
1675 West Garden of the Gods Road
Colorado Springs, CO 80907
Child Protective Services
The El Paso County Department of Human Services works with doctors, hospitals, law enforcement officials, schools, and others to identify maltreatment, abuse and/or neglect, and strengthen families.
Adult Protective Services
El Paso County Adult Protective Services investigates allegations of abuse, neglect, and/or exploitation and provides for the safety and well-being of at-risk adults who are elderly or disabled.
Colorado PEAK
Colorado PEAK is the fast and easy way to access benefit information for programs including SNAP (food assistance), Health First Colorado (medical assistance), CCCAP (child care assistance), and others.
Economic Assistance
Assistance programs for families, children and adults are paid for using state and federal funds and may be available to those who meet the eligibility requirements of each program.
Additional Resources
Notices
Right to File for Food Assistance
This institution is an equal opportunity provider.
EPC Nondiscrimination Notice – HCPF
Nondiscrimination Statement – SNAP
Notice of Reasonable Accommodation
The Colorado Department of Health Care Policy and Financing (HCPF) Nondiscrimination Notice is posted online.
El Paso County Department of Human Services Comprehensive Civil Rights Plan (The plan is posted in the DHS lobby. If you are unable to read the document online and need a verbal explanation, call Quality and Development Services Director/DHS Civil Rights Officer Asya Rozental at 719-444-5531.)
Open Government
We are open, honest, and respectful in our work and communication. We build trust by transparently publishing data and analytics on our finances, the condition of our infrastructure, and our progress toward our strategic objectives.
OUR VISION
El Paso County will be a trusted regional leader known for excellence in county service delivery.
